Manage TripAdvisor intelligently!
Always respond to TripAdvisor reviews good and bad. Always thank guests for taking the time to leave a review and if a review is negative then make sure you appear sympathetic and keen to resolve any problems. Make sure you mention in your reply that your best rates can only be booked direct. A high proportion of guests will check TripAdvisor before booking and using this simple tip can greatly impact your direct bookings.
14 Feb 2024 - Nick -
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